Privacy Policy

the operator named above is the controller of personal data processed through CreaseFix. Questions and requests: support@creasefix.com.

• Account: email address, and name and profile picture if you sign in with Google.
• Waitlist: your email, whether you agreed to marketing emails, and which ad or link brought you (UTM tags).
• Photos and results: the photos you upload, your prompts and the generated results.
• Payments: handled by Paddle. We receive your purchase and subscription status, never your card details.
• Usage and security: a keyed hash of your IP address (we don’t store the IP itself), a daily anonymous visitor identifier for counting page visits, and basic request logs.

• To provide the Service and your purchases (performance of a contract).
• To prevent abuse, fraud and illegal content, including automated moderation of uploads (legitimate interest and legal obligation).
• To measure which pages and channels work, without advertising trackers (legitimate interest).
• To send product news and offers — only if you opted in (consent, withdraw any time).

We don’t sell your data and we don’t use your photos to train AI models.

• Paddle — payments, invoicing and tax (as Merchant of Record).
• AI model providers, accessed through OpenRouter — to generate your results from your photos and prompts.
• OpenAI — automated moderation of uploads and prompts.
• Cloudflare — storage of uploads and results.
• Brevo — sending sign-in and service emails.
• Google — only if you choose “Continue with Google”.
• Our hosting provider — running the application and database.

Some of these providers are outside your country; transfers rely on standard contractual clauses or equivalent safeguards.

• Uploaded photos: deleted automatically after 30 days.
• Results: until you delete them or close your account.
• Waitlist email: until you unsubscribe or ask us to delete it.
• Purchase records: as long as tax law requires (kept by Paddle and us).

We use only the cookies needed to keep you signed in and to run checkout. Visit counting is cookieless. There are no advertising or cross-site tracking cookies.

You can delete your account and all your photos and results yourself at any time in Account. To access, correct or export your data, object to processing, or withdraw consent, email support@creasefix.com. You can also complain to your local data protection authority.

The Service isn’t intended for people under 18, and we don’t knowingly collect their data.